How Melo works

From browsing to doorstep — here's how buying and selling on Melo works.

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For Buyers

Explore handpicked products from verified Indian makers. Filter by category, city, or price to find exactly what you're after.

Found something you love? Add it to your cart and checkout securely. Melo handles the order so you don't have to chase anyone.

The seller prepares and ships your order. Track it from your Melo account. If anything goes wrong, our team steps in to help.

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Fill in our simple seller application — your name, Instagram, product category, and a short bio. Takes under 2 minutes.

Our team reviews your application and Instagram within 48 hours. We only list real, active sellers with genuine products.

Your products go live on Melo. Buyers across India can find them, order directly, and you get paid. We handle the platform — you focus on the craft.

How does payment work?

Buyers pay securely through Melo at checkout. Sellers receive their payment after the order is confirmed as delivered.

Does Melo charge any fees?

Melo does not take commission. There are no listing fees or upfront costs for sellers.

How do I know a seller is genuine?

Every seller on Melo is manually reviewed by our team before they're listed. We verify their Instagram, their products, and their identity.

What if there's a dispute?

If anything goes wrong with an order — wrong item, non-delivery, quality issues — contact us and the Melo team will step in to resolve it.

How long does seller approval take?

We review all applications within 48 hours and reach out via email with our decision.

Still have questions?

Reach out to us on Instagram or send us an email.